Child-Maltreatment-Research-L (CMRL) List Serve
Browse All Past CMRL Messages
Welcome to the archive of past Child-Maltreatment-Research-L (CMRL) list serve messages (11,000+). The table below contains all past CMRL messages (text only, no attachments) from Nov. 20, 1996 - August 5, 2025 and is updated every two months.
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Message ID: 9772
Date: 2015-01-12
Author:Freisthler, Bridget
Subject:RE: Computer-assisted telephone interviewing for CM or other sensitive topics?
Hi Wendy, I've used interactive voice response (IVR) to ask sensitive child maltreatment questions as part of a larger CATI survey. In my study, we did not have the respondent go back to the live interviewer after the IVR section was complete for confidentiality and reporting reasons. However, my colleagues in the alcohol field have used a live interviewer, transitioned to IVR (largely for sexual risk-taking behaviors) and then back to a live interviewer. That is approach is definitely possible and I can point you to a survey research firm that does that. Let me know if you like to talk more about this approach. Regards, Bridget Freisthler, Ph.D. Associate Professor UCLA Department of Social Welfare freisthler@luskin.ucla.edu ________________________________ From: bounce-118689330-69333559@list.cornell.edu [bounce-118689330-69333559@list.cornell.edu] on behalf of Wendy Hovdestad [wendy.hovdestad@phac-aspc.gc.ca] Sent: Friday, January 09, 2015 9:15 AM To: child-maltreatment-research-l@cornell.edu Subject: Computer-assisted telephone interviewing for CM or other sensitive topics? Dear List members, Does anyone know of a telephone survey that has used a live interviewer replaced by a computerized voice during a module asking about child maltreatment or any other sensitive topic? To be clear, I think I heard once about a telephone interviewing method used in an anonymous telephone survey that included questions about child maltreatment. When it was time for the maltreatment module, the interviewer explained to the respondent that the interviewer would not overhear nor have any knowledge of what the respondent answered to the sensitive questions, or whether the respondent chose not to answer. After the module was done, the interviewer came back on the line and the telephone interview proceeded to its conclusion. I don't know if I'm remembering accurately, but if anyone knows of past use of methods like this, I would love to know more about it. Thanks in advance for any help you can provide. Wendy Wendy E. Hovdestad, Ph.D. Senior Research Analyst , Health Promotion and Chronic Disease Prevention Branch Child Maltreatment Surveillance Section Public Health Agency of Canada / Government of Canada Injury and Child Maltreatment Section Wendy.Hovdestad@phac-aspc.gc.ca
Section des blessures et de la violence envers les enfants
Centre de prévention et de contrôle des maladies chroniques
Agence de la santé publique du Canada / Gouvernement du Canada
Wendy.Hovdestad@phac-aspc.gc.ca
Hi Wendy, I've used interactive voice response (IVR) to ask sensitive child maltreatment questions as part of a larger CATI survey. In my study, we did not have the respondent go back to the live interviewer after the IVR section was complete for confidentiality and reporting reasons. However, my colleagues in the alcohol field have used a live interviewer, transitioned to IVR (largely for sexual risk-taking behaviors) and then back to a live interviewer. That is approach is definitely possible and I can point you to a survey research firm that does that. Let me know if you like to talk more about this approach. Regards, Bridget Freisthler, Ph.D. Associate Professor UCLA Department of Social Welfare freisthlerluskin.ucla.edu ________________________________ From: bounce-118689330-69333559list.cornell.edu [bounce-118689330-69333559list.cornell.edu] on behalf of Wendy Hovdestad [wendy.hovdestadphac-aspc.gc.ca] Sent: Friday, January 09, 2015 9:15 AM To: child-maltreatment-research-lcornell.edu Subject: Computer-assisted telephone interviewing for CM or other sensitive topics? Dear List members, Does anyone know of a telephone survey that has used a live interviewer replaced by a computerized voice during a module asking about child maltreatment or any other sensitive topic? To be clear, I think I heard once about a telephone interviewing method used in an anonymous telephone survey that included questions about child maltreatment. When it was time for the maltreatment module, the interviewer explained to the respondent that the interviewer would not overhear nor have any knowledge of what the respondent answered to the sensitive questions, or whether the respondent chose not to answer. After the module was done, the interviewer came back on the line and the telephone interview proceeded to its conclusion. I don't know if I'm remembering accurately, but if anyone knows of past use of methods like this, I would love to know more about it. Thanks in advance for any help you can provide. Wendy Wendy E. Hovdestad, Ph.D. Senior Research Analyst , Health Promotion and Chronic Disease Prevention Branch Child Maltreatment Surveillance Section Public Health Agency of Canada / Government of Canada Injury and Child Maltreatment Section Wendy.Hovdestadphac-aspc.gc.ca
Section des blessures et de la violence envers les enfants
Centre de prévention et de contrôle des maladies chroniques
Agence de la santé publique du Canada / Gouvernement du Canada
Wendy.Hovdestadphac-aspc.gc.ca
Author:Freisthler, Bridget
Subject:RE: Computer-assisted telephone interviewing for CM or other sensitive topics?
Hi Wendy, I've used interactive voice response (IVR) to ask sensitive child maltreatment questions as part of a larger CATI survey. In my study, we did not have the respondent go back to the live interviewer after the IVR section was complete for confidentiality and reporting reasons. However, my colleagues in the alcohol field have used a live interviewer, transitioned to IVR (largely for sexual risk-taking behaviors) and then back to a live interviewer. That is approach is definitely possible and I can point you to a survey research firm that does that. Let me know if you like to talk more about this approach. Regards, Bridget Freisthler, Ph.D. Associate Professor UCLA Department of Social Welfare freisthler@luskin.ucla.edu ________________________________ From: bounce-118689330-69333559@list.cornell.edu [bounce-118689330-69333559@list.cornell.edu] on behalf of Wendy Hovdestad [wendy.hovdestad@phac-aspc.gc.ca] Sent: Friday, January 09, 2015 9:15 AM To: child-maltreatment-research-l@cornell.edu Subject: Computer-assisted telephone interviewing for CM or other sensitive topics? Dear List members, Does anyone know of a telephone survey that has used a live interviewer replaced by a computerized voice during a module asking about child maltreatment or any other sensitive topic? To be clear, I think I heard once about a telephone interviewing method used in an anonymous telephone survey that included questions about child maltreatment. When it was time for the maltreatment module, the interviewer explained to the respondent that the interviewer would not overhear nor have any knowledge of what the respondent answered to the sensitive questions, or whether the respondent chose not to answer. After the module was done, the interviewer came back on the line and the telephone interview proceeded to its conclusion. I don't know if I'm remembering accurately, but if anyone knows of past use of methods like this, I would love to know more about it. Thanks in advance for any help you can provide. Wendy Wendy E. Hovdestad, Ph.D. Senior Research Analyst , Health Promotion and Chronic Disease Prevention Branch Child Maltreatment Surveillance Section Public Health Agency of Canada / Government of Canada Injury and Child Maltreatment Section Wendy.Hovdestad@phac-aspc.gc.ca
Hi Wendy, I've used interactive voice response (IVR) to ask sensitive child maltreatment questions as part of a larger CATI survey. In my study, we did not have the respondent go back to the live interviewer after the IVR section was complete for confidentiality and reporting reasons. However, my colleagues in the alcohol field have used a live interviewer, transitioned to IVR (largely for sexual risk-taking behaviors) and then back to a live interviewer. That is approach is definitely possible and I can point you to a survey research firm that does that. Let me know if you like to talk more about this approach. Regards, Bridget Freisthler, Ph.D. Associate Professor UCLA Department of Social Welfare freisthlerluskin.ucla.edu ________________________________ From: bounce-118689330-69333559list.cornell.edu [bounce-118689330-69333559list.cornell.edu] on behalf of Wendy Hovdestad [wendy.hovdestadphac-aspc.gc.ca] Sent: Friday, January 09, 2015 9:15 AM To: child-maltreatment-research-lcornell.edu Subject: Computer-assisted telephone interviewing for CM or other sensitive topics? Dear List members, Does anyone know of a telephone survey that has used a live interviewer replaced by a computerized voice during a module asking about child maltreatment or any other sensitive topic? To be clear, I think I heard once about a telephone interviewing method used in an anonymous telephone survey that included questions about child maltreatment. When it was time for the maltreatment module, the interviewer explained to the respondent that the interviewer would not overhear nor have any knowledge of what the respondent answered to the sensitive questions, or whether the respondent chose not to answer. After the module was done, the interviewer came back on the line and the telephone interview proceeded to its conclusion. I don't know if I'm remembering accurately, but if anyone knows of past use of methods like this, I would love to know more about it. Thanks in advance for any help you can provide. Wendy Wendy E. Hovdestad, Ph.D. Senior Research Analyst , Health Promotion and Chronic Disease Prevention Branch Child Maltreatment Surveillance Section Public Health Agency of Canada / Government of Canada Injury and Child Maltreatment Section Wendy.Hovdestadphac-aspc.gc.ca
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