Child-Maltreatment-Research-L (CMRL) List Serve

Message ID: 10943

Date: 2021-05-26

Author:Hernandez-Mekonnen, Robin

Subject:RE: Caseworker Accuity and Case Assignments

Hi Morgan- In NJ there is a separate Unit for Sexual Abuse in at least one county as well as was the case in Philadelphia. The goal is to triage the case differently and frontload services in effort to mitigate trauma and use the CAC’s ASAP. In terms of diversifying caseloads based on case acuity level, this is a technique to reduce secondary traumatic stress in workers. I am providing some sources on the issue here. The ideas is the control the number of high acuity cases a worker manages at any given time. There is evidence to suggest that managing adoption or other type of cases intermittently can reduce the psychological distress of conducting only investigations. Baird, K., & Kracen, A. C. (2006). Vicarious traumatization and secondary traumatic stress: A research synthesis*. Counselling Psychology Quarterly, 19(2), 181-188. doi:10.1080/09515070600811899 Bride, B. E., Jones, J. L., & MacMaster, S. A. (2007). Correlates of Secondary Traumatic Stress in Child Protective Services Workers. Journal Of Evidence-Based Social Work, 4(3/4), 69-80. doi:10.1300/J394v04n03̱05 Newell, J. M., & MacNeil, G. A. (2010). Professional Burnout, Vicarious Trauma, Secondary Traumatic Stress, and Compassion Fatigue: A Review of Theoretical Terms, Risk Factors, and Preventive Methods for Clinicians and Researchers. Best Practice In Mental Health, 6(2), 57-68. Pryce, J. G., Shackelford, K. K., & Pryce, D. H. (2007). Secondary traumatic stress and the child welfare professional. Chicago: Lyceum Books, Incorporated. Sprang, G., Craig, C., & Clark, J. (2011). Secondary traumatic stress and burnout in child welfare workers: a comparative analysis of occupational distress across professional groups. Child Welfare, 90(6), 149-168. From: bounce-125665061-86394999@list.cornell.edu On Behalf Of Adam.Stout@jfs.ohio.gov Sent: Wednesday, May 26, 2021 10:26 AM To: Child Maltreatment Researcher List (CMRL) Subject: RE: Caseworker Accuity & Case Assignments EXTERNAL EMAIL ALERT: The sender is not using a Stockton email address. Please use caution. Hello, I may be able to help with some information regarding case assignment by type. Cuyahoga County Children and Family Services in Ohio (Cleveland) has a unit that handles sexual abuse investigations and another called the Sobriety Treatment and Recovery Team (START) that handles cases with drug-exposed infants. The latter has been in practice for many years, and I believe Ohio has adopted the model for the Ohio START program. I am somewhat new to CQI and data analysis, but I may be able to point you to people who may have access to information that might help. Adam Stout Social Services Worker 4 Cuyahoga County Department of Health and Human Services Continuous Quality Improvement / Performance Evaluation & Innovation 3955 Euclid Ave (216)881-2209 adam.stout@jfs.ohio.gov From: bounce-125664988-87779740@list.cornell.edu > On Behalf Of Morgan Cooley Sent: Tuesday, May 25, 2021 2:10 PM To: child-maltreatment-research-L@cornell.edu Subject: Caseworker Accuity & Case Assignments Good Afternoon, I am working with a child welfare agency who is interested in the possibility of assigning dependency cases to case managers by acuity level, such as degree level, degree type, or professional certifications. Does anyone have knowledge of this practice or seen any research regarding acuity and dependency case management? In addition, is anyone familiar with any research or information regarding assigning case managers by maltreatment type (sexual abuse, physical abuse)? Thank you for any helpful information or suggestions you may have. Morgan ••• Morgan Cooley, Ph.D., LCSW she/her/hers Assistant Professor Phyllis & Harvey Sandler School of Social Work FAU College of Social Work & Criminal Justice Google Scholar Profile sw-cj.fau.edu/ssw facebook | instagram | twitter CAUTION: This is an external email and may not be safe. If the email looks suspicious, please do not click links or open attachments and forward the email to csc@ohio.gov or click the Phish Alert Button if available. This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain private, confidential, and/or privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, employee, or agent responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original e-mail message.

Hi Morgan- In NJ there is a separate Unit for Sexual Abuse in at least one county as well as was the case in Philadelphia. The goal is to triage the case differently and frontload services in effort to mitigate trauma and use the CAC’s ASAP. In terms of diversifying caseloads based on case acuity level, this is a technique to reduce secondary traumatic stress in workers. I am providing some sources on the issue here. The ideas is the control the number of high acuity cases a worker manages at any given time. There is evidence to suggest that managing adoption or other type of cases intermittently can reduce the psychological distress of conducting only investigations. Baird, K., & Kracen, A. C. (2006). Vicarious traumatization and secondary traumatic stress: A research synthesis*. Counselling Psychology Quarterly, 19(2), 181-188. doi:10.1080/09515070600811899 Bride, B. E., Jones, J. L., & MacMaster, S. A. (2007). Correlates of Secondary Traumatic Stress in Child Protective Services Workers. Journal Of Evidence-Based Social Work, 4(3/4), 69-80. doi:10.1300/J394v04n03̱05 Newell, J. M., & MacNeil, G. A. (2010). Professional Burnout, Vicarious Trauma, Secondary Traumatic Stress, and Compassion Fatigue: A Review of Theoretical Terms, Risk Factors, and Preventive Methods for Clinicians and Researchers. Best Practice In Mental Health, 6(2), 57-68. Pryce, J. G., Shackelford, K. K., & Pryce, D. H. (2007). Secondary traumatic stress and the child welfare professional. Chicago: Lyceum Books, Incorporated. Sprang, G., Craig, C., & Clark, J. (2011). Secondary traumatic stress and burnout in child welfare workers: a comparative analysis of occupational distress across professional groups. Child Welfare, 90(6), 149-168. From: bounce-125665061-86394999list.cornell.edu On Behalf Of Adam.Stoutjfs.ohio.gov Sent: Wednesday, May 26, 2021 10:26 AM To: Child Maltreatment Researcher List (CMRL) Subject: RE: Caseworker Accuity & Case Assignments EXTERNAL EMAIL ALERT: The sender is not using a Stockton email address. Please use caution. Hello, I may be able to help with some information regarding case assignment by type. Cuyahoga County Children and Family Services in Ohio (Cleveland) has a unit that handles sexual abuse investigations and another called the Sobriety Treatment and Recovery Team (START) that handles cases with drug-exposed infants. The latter has been in practice for many years, and I believe Ohio has adopted the model for the Ohio START program. I am somewhat new to CQI and data analysis, but I may be able to point you to people who may have access to information that might help. Adam Stout Social Services Worker 4 Cuyahoga County Department of Health and Human Services Continuous Quality Improvement / Performance Evaluation & Innovation 3955 Euclid Ave (216)881-2209 adam.stoutjfs.ohio.gov From: bounce-125664988-87779740list.cornell.edu > On Behalf Of Morgan Cooley Sent: Tuesday, May 25, 2021 2:10 PM To: child-maltreatment-research-Lcornell.edu Subject: Caseworker Accuity & Case Assignments Good Afternoon, I am working with a child welfare agency who is interested in the possibility of assigning dependency cases to case managers by acuity level, such as degree level, degree type, or professional certifications. Does anyone have knowledge of this practice or seen any research regarding acuity and dependency case management? In addition, is anyone familiar with any research or information regarding assigning case managers by maltreatment type (sexual abuse, physical abuse)? Thank you for any helpful information or suggestions you may have. Morgan ••• Morgan Cooley, Ph.D., LCSW she/her/hers Assistant Professor Phyllis & Harvey Sandler School of Social Work FAU College of Social Work & Criminal Justice Google Scholar Profile sw-cj.fau.edu/ssw facebook | instagram | twitter CAUTION: This is an external email and may not be safe. If the email looks suspicious, please do not click links or open attachments and forward the email to cscohio.gov or click the Phish Alert Button if available. This e-mail message, including any attachments, is for the sole use of the intended recipient(s) and may contain private, confidential, and/or privileged information. Any unauthorized review, use, disclosure, or distribution is prohibited. If you are not the intended recipient, employee, or agent responsible for delivering this message, please contact the sender by reply e-mail and destroy all copies of the original e-mail message.